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Traditionally, home care agencies operate by providing clients with the staff they need for a selected number of shifts. However, when an agency is part of an ACO, the  aco staffing model will be slightly different. While the agency will still be providing home care workers for shifts, the patient is not a client of the home care agency, but rather the responsibility of the entire ACO. While normally an agency would be in charge of all the data related to a patient, that is not the case under the ACO model. An ACO is not operating under the agency license, but rather is paying an organization to be its home care agency. This means that a home health agency does not own the patient data, but rather will turn everything over to the ACO at the end of the day and be paid for their services. Basically, you should not look at the patient as “your” patient, but rather the ACO’s patient to whom you are providing services.


ContinuLink Solution:

Core Functionality

The ContinuLink platform was built with core functionality that runs across all business lines. This core functionality addresses many of the challenges of a growing agency. Having a software partner that understands your business and the challenges you face is integral for success.


ContinuLink offers innovative features for Medicare, Skilled or Non Medical, Medicaid/Waiver, Private Duty and Hospice agencies alike. Take a look at how our product beats the competition, in more ways than one.


The ContinU Trainers and implementation staff are your guides through the ContinuLink application. Our Training and Implementation professionals have over 65 combined years of home care experience.

Web vs. ASP vs. Server

As an agency looking to adopt a system, you have many options on how to access your software—whether you choose to use multiple components or modules or a single application. Whatever you decide it is important that you know your options. The chart on the following page will act as your guide.

“We had the painful experience of being stuck in a contract for several years with a software company that had very basic functionality, rarely came out with new features and really just didn’t have the resources to meet our needs as a growing company. Once the contract ended, we evaluated half a dozen software companies and ultimately chose to go with ContinuLink. The ContinuLink system is incredibly powerful and has features no one else offers. ContinuLink also launches new features or enhancements weekly so we always have the latest and greatest technology. They have also been easy to work with and very responsive to our needs and requests.”

- Frank, Administrator, Texas